Shipping Policy:

At Kovilpatti Murukku & Snacks, we are committed to delivering our delectable sweets to your doorstep in a timely and efficient manner. Please review the following details.

Shipping Areas:

  1. We currently offer shipping throughout all major location in India.
  2. If your location is not within our shipping areas, we apologize for the inconvenience and are unable to fulfill your order at this time.

Order Processing:

  1. Once your order is placed and payment is confirmed, we will process and prepare it for shipment within 1 business day.
  2. Orders placed on weekends or holidays will be processed on the next business day.
  3. During peak seasons or promotional periods, processing times may be slightly longer due to high order volumes.

Shipment Methods:

  1. In prime areas of Chennai, our delivery executives directly deliver your orders.
  2. For all other destinations, we deliver through reputable courier agencies.

Estimated Delivery Time:

  1. The estimated delivery time will depend on the destination and the chosen shipping method.
  2. Standard shipping generally takes between 1-5 days to arrive after the order has been processed.
  3. Please note that these are estimated delivery times, and actual delivery may be affected by unforeseen circumstances or delays caused by the shipping carrier.

Shipment Tracking:

  1. Once your order is shipped, you will receive a confirmation email with tracking information.
  2. You can use the provided tracking number to monitor the progress of your shipment on the carrier’s website or through our order tracking system.
  3. If you have any concerns about the status of your order, please feel free to reach out to our customer support team for assistance.

Packing:

  1. We utilize unique packaging methods to ensure your items remain fresh and undamaged during delivery.
  2. If your package is damaged or has quality issues upon arrival, please get in touch with our customer support team for further assistance.

For any customer service inquiries, Please contact us at

whatsapp / phone : +91 80728 60401
Email : kovilpattimurukku.snacks@gmail.com